General Information
We really want to make sure that you enjoy your stay at the Swn Y Mor Hotel.
Please take the time to read this information and remain considerate to other guests that are staying with us.
ASSISTANCE
If you need assistance or have any problems during your stay, please contact us on 01492 879400.
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Check-Out
Please ensure you vacate your room no later than 10:30am. This is vital to ensure rooms can be deep cleaned ready for arriving guests.
Wi-Fi
Network: swn-y-mor hotel
Password: ABCDE12345
Breakfasts
If you have booked a traditional breakfast in the dining room, please come at your chosen time.
Room Cleaning
We will not enter your room without your permission. If you would like your room to be cleaned, please leave the 'Please Clean My Room' sign on your door by 11am. ALternatively, additional supplies can be requested via the Guest Hub.
Rubbish Bins
If we are not cleaning your room, please leave any bins you would like emptying outside your door by 11am. One of our team will dispose of the waste and sanitise the bin ready for you to take back in your room when you return.
Access from Car Park
The entrance from the car park will be unlocked from 8am to 9pm.
Drinks
Drinks are available to order from 14:00 to 21:00.
Please order from reception.
Evening Meals
Evening Meals are available from 17:30 to 18:30 and can be ordered via the 'Guest Hub'. Meals can be pre-ordered up to 15:00 on the day or until we reach capacity.
Hair Dryers
For the hair dryer to work, the light above the mirror must be switched on.
Non-Residents
Only guests staying at the Swn Y Mor are permitted inside. Please do not invite friends &/or family to your room or into the reception area.
Dining Rooms & Outdoor Seating
Only food & drink purchased from the Swn Y Mor can be consumed in the hotel dining rooms & outside seating ares.
WE KINDLY ASK THAT THESE AREAS ARE NOT USED AFTER 21:00
Noise
If arriving back late at night, please be considerate of other guests who may be sleeping. Guests will be asked to leave if we deem their behaviour to be inappropriate.
If you are disturbed at any time of the day or night, please call us on 01492 879400.
Smoking/Vaping
Smoking & Vaping in the hotel is strictly prohibited and will lead to guests being asked to leave.
Please be considerate of others by not standing at external doors when smoking.
It is important to us that your stay is as relaxing and pleasant as possible. If there is anything we can do to make your stay more enjoyable, please do not hesitate to ask.